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Selling your home can be stressful so it is important to choose an agent you can trust who will make this process as smooth as possible. We at Norman J. Shepherd & Co, aim to eliminate the stress and make the experience as easy as possible.

What to do next:

Buying or selling a home? Do you require a valuation? Please contact Norman J. Shepherd & Co for advice or fill in our valuation form.

In the meantime, here are a few guidelines which we hope will assist:


Firstly, if you are selling, you will require a valuation. At Norman J. Shepherd & Co we can offer you a FREE, no obligation factual and accurate appraisal of the current market value of your home. Our experienced property valuer’s will provide you with a valuation based not only on their depth of Knowledge of Cheshunt and surrounding area, but utilising our extensive database of recent properties sold.

Instruction of the Agent/Property Details:

Having received your valuation, and provided that you are satisfied with it, we will then proceed to prepare full details of your property. Bearing in mind the importance of presentation, we will ensure that your sales details highlight the vitally important aspects of your property and ensure that your home is shown to its best possible advantage with the aid of colour photographs and floor plans.


In order for full marketing to commence you will need an Energy Performance Certificate (EPC) which needs to be carried out by a surveyor, this usually cost of this is in the region of £60.00, this we can organise if required. Once you have this certificate and you have approved our particulars of your home, you will then be in a position to receive prospective buyers. Appointments to view your property are made by Norman J. Shepherd & Co and we would be pleased to accompany the viewings should you want us to.

Your property is now ready to market and we offer the following:

For Sale Board: This is the most simple and effective marketing tool, available 24 hours a day.

Office and Window Display:   External and internal photographs will be prominently displayed in our premises in order to optimise exposure to the market place.

Email:   Where ever possible. All prospective buyers who register with us are asked to provide email addresses in order to ensure that they are notified of any new properties as soon as possible withing 24 hours of receiving your instruction.

Mail Shots (and telesales): We will contact registered prospective buyers as soon as possible after receiving your instruction and your details will be forwarded to any new registered buyers immediately.

Website:   This is updated daily and full colour details of your home are placed on our website within 24 hours of being placed on the market. Besides the exposure on our Website, Norman J. Shepherd & Co is also affiliated with the following national property websites, On The Market, Zoopla and Prime Location.

Updating on Your Sale:   At Norman J. Shepherd & Co, we pride ourselves on our conscientious sales management. We aim to keep you regularly appraised of your sales progress right through to completion and liaise with your purchaser, the legal representatives, surveyors and mortgage lenders/brokers in order to ensure that your sale is progressed as smoothly and as stress-free as possible.

Offers:  Any offers we receive are promptly verbally notified and then followed up in writing. Our competent sales term will negotiate between you and your prospective applicants in order to achieve the strongest buyer.

We will inform you of the position of the buyers and liaise with you until an acceptable offer has been agreed. Should you require your sale to be completed by a certain date, this is when you should notify us and we will endeavour to satisfy your request wherever possible.

Agreed Sale:   At this point (if you have not already done so), you will need to instruct a solicitor and, should you require assistance, Norman J. Shepherd & co will only be too pleased to recommend local firms.

The solicitors will request the Title Deeds from the lender (if appropriate) or yourselves as the seller and they will send you a Fixtures and Fittings form which must be completed at this stage along with a Property Information Pack and sent back to them.

The solicitors draw up the Draft Contract which sets out the terms of the sale and sends it to the buyers solicitors together with all relevant documents. Any enquires will then be raised, The Title deeds and Lease (if applicable) will be checked by the buyers solicitors and Local Surches will be applied for.

Once the draft contract has been approved, and all enquires answered to the satisfaction of the buyers solicitors it can be signed by both parties.

Exchange of Contracts:   As long as the mortgage offer (if applicable) has been received and cleared funds placed with your buyers solicitors, you will be ready to exchange contract subject to the rest of the chain, if any, being in the same position. Then a mutually convenient date for moving (Completion Date) is agreed by all parties involved.

Completion: This is the day you actually move, the final moneys are sent through to the solicitors who in turn will contact the agent in order to give release of keys to the buyer.